PRE-OWNED PROGRAM Frequently Asked Questions



What are the benefits of joining the Program?

What if I have problems enrolling?

What happens after I enroll?

Can I tell what vehicles are factory equipped?

How do I know my customer information is safe and treated appropriately by SiriusXM?

When can I begin activating the Dealer Demo Service?

When will my customers’ Free 3-Month All Access Trial Subscription Start?

Will all pre-owned vehicles receive a Free 3-Month All Access Trial Subscription?

If I’m unable to activate a radio, who should I contact?

What if I change my mind later and want to opt-out so that my customers no longer automatically receive a Trial?

If I have a question that isn’t addressed in these FAQs, who can I contact?




SiriusXM Dealer Demo Service is intended to ensure customers leave listening when they take delivery and allows you to be able to demonstrate during test drives Demo Service activation outside of a dealership is strictly prohibited. Upon vehicle sale, all eligible vehicles equipped with factory-installed satellite radio will receive a free 3-Month subscription of the Sirius or XM All Access programming package (an $19.99 monthly value) PLUS complimentary activation ($15 value). If at the end of the free subscription period the customer doesn’t subscribe the service automatically shuts off. Required SiriusXM subscription sold separately after customer trial. All fees and programming subject to change. If customer decides to continue the service after the introductory trial, service will automatically renew and bill at then-current rates until customer calls us at 1-866-635-2349 to cancel. See our Customer Agreement for complete terms at www.siriusxm.com.