PRE-OWNED PROGRAM
Frequently Asked Questions

• 3-Month trial subscription for your customers of 165+ channels – our best programming in the car, plus 425+ channels on the SiriusXM app, at home and online
• Use the Dealer App to pre-activate radios and demonstrate SiriusXM during test drives
• Free SiriusXM Brochures and other marketing materials for your dealership
• No credit card required — the trial subscription automatically shuts off at the end of the 3-months
• All at no cost to your dealership

Contact your DMS provider help desk and they will assist you with enrolling.

• Your DMS provider will send SiriusXM your factory-equipped inventory and customer information (customer name & address) for your vehicle sales each day.
• You will receive an Activation Kit in the mail within 7-10 days, which will include radio activation instructions as well as SiriusXM brochures to give to your customers. Once you receive your Activation Kit, you can immediately begin activating the Demo Service and inform your customers about their 3-Month SiriusXM Trial Subscription.
• Once you receive your Activation Kit, you can immediately begin activating the Demo Service and inform your customers about their 3-Month SiriusXM Trial Subscription.

Most DMS providers indicate which vehicles in inventory are equipped on the vehicle screen with a SiriusXM logo.

SiriusXM understands the importance of data confidentiality and security. We follow industry-leading standards for data protection to ensure all customer information is secure.

You can begin activating the Demo Service as soon as 48 hours after you join the Program, or any time prior to delivery.

The 3-Month trial subscription will start upon receipt of the vehicle sold record with the customer’s name and address.

Yes, your entire pre-owned inventory of factory-equipped satellite radio will receive a 3-month trial subscription if complete and accurate customer information is received.

If, on the rare occasion, your dealership encounters activation issues, please know that our SiriusXM Dealer Support Agents are available to help at (844) 832-8643.

If you want to opt-out of the program, simply send a written request to Sirius XM Radio Inc., Attention: Automotive Remarketing, 27200 Haggerty Road Suite B-5, Farmington Hills, MI 48331 and request to be removed from the program. Upon receipt of this written request, it will take approximately 30 days for the opt-out to take effect.

If you have questions about this program or need help to get started, please call: (844) 832-8643 or send an email to SXMDealerPrograms@siriusxm.com.